Self-Exclusion Guide for Anbessa Bet Users in Ethiopia

What Is Self-Exclusion?

Anbessa Bet self-exclusion means asking the operator to block or restrict your account so you cannot continue betting during the exclusion period.

It is different from logging out, deleting the app or taking a break without restricting your account. Those actions leave betting access available. Deposit and time limits may reduce activity, but they do not necessarily stop it.

Self-exclusion is a stronger protection because it prevents normal account access for betting activity. Its precise scope depends on the restrictions applied by the operator.

When Should You Consider Self-Exclusion?

You do not need to wait for a crisis to take a break from betting. Consider self-exclusion if you notice any of these signs:

• Using money needed for bills, rent, transport or food.
• Chasing losses by placing more bets.
• Hiding betting activity from family or friends.
• Feeling stress, guilt or anger after betting.
• Trying to stop but returning repeatedly.
• Borrowing money to place bets.
• Betting during work, study or family time.
• Feeling that betting is no longer entertainment.

If betting feels hard to control, asking for protection is a practical step, not something to be ashamed of.

Temporary vs Permanent Self-Exclusion

Temporary self-exclusion

This restricts betting access for a fixed period. Depending on available tools, it may provide a shorter cooling-off break or a longer responsible gaming pause. Ask support whether a short time-out is treated differently from self-exclusion.

Permanent self-exclusion

This requests an indefinite or permanent block on betting access, depending on operator policy and local compliance requirements. It may not be reversible, or future access may require a strict review.

The exact processing time and available exclusion periods should be confirmed by Anbessa Bet support.

How to Request Self-Exclusion

1. Log in to your Anbessa Bet account if access is still available.
2. Look in account settings, the responsible gaming area or the support section.
3. Choose “Self-Exclusion” or “Account Restriction” if available. Otherwise, contact support.
4. Select or state whether you want temporary or permanent self-exclusion.
5. Read the information provided and confirm your request.
6. Wait for confirmation from Anbessa Bet, including when the restriction takes effect.
7. Do not create another account to bypass the restriction.

If you cannot access your account, use the official support channels listed on Contact Us. Clearly state that you are requesting an Anbessa Bet account restriction for responsible gaming reasons.

Do not assume a submitted request is already active. Avoid betting while it is being processed, and follow up if confirmation has not arrived.

What Information May Be Needed?

Support may ask for:

• Your full name.
• Your registered phone number or email.
• Your account ID, if available.
• Your date of birth or identity confirmation.
• Your requested exclusion type and period.
• Confirmation that you understand the restriction.

Support may request identity confirmation to protect the account. Use only official channels, and never share your password or one-time login codes.

What Happens After Self-Exclusion Is Applied?

Once the restriction is active, the following protections and account rules should apply, subject to confirmed policy:

• You should not be able to place bets.
• Deposits should be blocked.
• Promotional offers and bonus messages should stop where technically and legally possible, though this may not happen immediately.
• Active bonuses may be cancelled under the Terms and Conditions.
• Withdrawal of any remaining eligible balance should follow account, verification and payment rules.
• Support may remain available for account closure, balance and document issues.

Withdrawals depend on verification, payment method rules and applicable terms. Self-exclusion does not guarantee immediate withdrawal or access to every amount shown in an account. Ask support how existing bets and any eligible balance will be handled.

Account information may need to be retained for applicable obligations; see the Privacy Policy. Further protection guidance is available under Responsible Gaming.

Can Self-Exclusion Be Cancelled Early?

Self-exclusion is designed to protect you, so early cancellation may not be available. Do not assume that a temporary restriction can be lifted before its agreed end date.

If Anbessa Bet policy permits cancellation, it should require support review, identity confirmation and possibly a cooling-off period. Permanent exclusion may remain irreversible. Support should confirm the applicable rules and whether access remains restricted after a temporary period ends.

Account Access, Login and App Restrictions

During self-exclusion, normal betting features should be restricted across the website and mobile app, including:

• Login-based betting and betting pages.
• App betting.
• Live betting.
• Games and keno sections.

Login may be blocked entirely, or limited access may remain for account administration, depending on policy. Being able to open the website or app does not mean you are permitted to bet. Report any betting access that remains after confirmation of exclusion.

Other Responsible Gaming Tools

Other gambling control tools may include deposit limits, loss limits, session reminders, time-outs, reality checks, marketing opt-out and full account closure. Availability should be confirmed with support.

Betting account limits may support spending and time boundaries, but they are not a substitute for self-exclusion when you want betting access blocked. If you want to close your betting account, explain whether your request is also for self-exclusion; ordinary closure may have different rules.

These protections are part of responsible gaming in Ethiopia. Betting is for adults only; see the Age Restriction Policy.

Legal and Regional Notes for Ethiopia

Availability of betting services, account tools and restrictions may depend on Ethiopian law, licensing status, regional access rules, operator policy and payment-channel limitations. This guide is not legal advice and does not confirm licensing or regulatory approval.

Read Legal Status in Ethiopia, License & Regulation, State / Regional Restrictions and the Disclaimer for related information.

Support and Urgent Help

If you feel unable to control gambling behavior, stop using betting services and speak to someone you trust or a qualified support organization or healthcare professional. Friends and relatives can offer support, but account requests may require the account holder’s confirmation.

If you believe you may harm yourself or someone else, seek urgent local emergency help immediately.

Frequently Asked Questions

What is self-exclusion on Anbessa Bet?

It is a request to block betting access for an agreed period or permanently.

How do I request temporary self-exclusion?

Use the account tool if available, or ask official support to restrict your betting account temporarily.

Can I permanently block my Anbessa Bet account?

You can request permanent exclusion. Support must confirm its scope and whether it is irreversible.

Can I cancel self-exclusion early?

Early cancellation may not be permitted. Any allowed change should follow a protective review process.

What happens to my balance after self-exclusion?

Ask support about eligible withdrawals. Verification, payment rules and applicable terms still apply.

Will I still receive bonus offers?

Promotional messages should stop where possible, but processing delays may occur. Report continued messages to support.

Who can I contact if I need help?

Use official Anbessa Bet support for account restrictions and a trusted person or qualified professional for personal support.